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The next step towards Zero? - Hazardex 2016

Author : Lyn Fernie - Hima Australia Pty Ltd

16 October 2015

**This paper will be presented at Hazardex 2016. Contact us for details of delegate packages & offers** 

We strive for safety performance excellence and to reach the magical goal of Zero accidents; no harm to employees and no near misses.  Safety culture, safety leadership and behaviour based safety programs all play a part in the drive for zero.

It is well known that there are four critical errors that people make that contribute to 85 - 95% of accidental acute injuries.  It is also well known that when people made these critical errors they were in one or more of the following four states; rushing, frustration, fatigue, complacency.

Many behavioural based safety and safety culture programs focus on training people to avoid error, observing the four states and thereby prevent injury. 

These programs miss one important factor - natural human behaviours.  Research has shown that people, in terms of how they act and communicate, universally have similar characteristics. 

This paper outlines the use of behaviour profiling to help understand how those natural behaviours play into safe and unsafe behaviours in the workplace, and how this understanding can provide opportunities for improved safety performance through better communication, trust, empowerment and teamwork, taking the next step towards Zero.

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