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Hazardex 2017 Conference: Corporate Memory on the Shopfloor – The Role of SOPs in Remembering

Author : Russell Page - HFL Consulting

04 November 2016

Having procedures adhered to is important in any industry – in a hazardous industry there is the additional importance of major accident hazards. Standard Operating Procedures are not only a key element to ensuring safe operation of plant, but also ensuring productive operation of plant. 

As lessons are learnt and experience is gained by personnel in how to best operate their plant it needs to be captured and disseminated to other relevant personnel, and to future personnel when they join to reduce the time taken to gain experience and competence.

Failure to capture this experience threatens organisational competence and forces the business and individuals to repeatedly re-learn again what was once known, reducing an organisation’s ability build upon that knowledge and go forward.

The paper will present some principles of how to write and format procedures that will improve the quality of SOPs, increase the probability of them being adhered too, and will capture knowledge and experience of existing operators in a form that can be disseminated and passed on to new operators, all of which will improve the safety of operations being undertaken.

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