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Librestream provides free remote collaboration software for companies impacted by coronavirus

01 April 2020

Onsight Connect enables businesses to maintain operational continuity and worker safety during COVID-19 pandemic.

Many organisations have announced travel/visitation bans to protect workers, making it impossible to work the traditional way. These restrictions and more are expediting the adoption and acceptance of digital transformation technology like remote expertise and its role in keeping organisations operational with limited workers. 

Librestream, a provider of remote collaboration and communication solutions, created a free business continuity program for enterprises facing business continuity and worker safety challenges related to COVID-19. This program offers the Onsight remote expert solution to connect workers with remote experts anywhere in the world. 

In the first weeks of March 2020, Librestream experienced a 745% surge in the use of its remote expert collaboration software. This growth is expected to continue in the coming months. This incredible uptake led to the creation of the business continuity package for enterprises who don’t have this ability. 

Librestream’s Onsight Augmented Reality platform is deployed at hundreds of leading aviation, defense, manufacturing, energy and inspection companies around the world, enabling greater operational efficiency, reductions in carbon footprint and improved worker safety.

The Onsight platform is built to cater to the needs of deskless workers. The Onsight platform’s remote expert capability allows secure to collaboration across and within field environments including those where bandwidth and network connectivity is most challenged – such as a basement over cellular or an offshore oil rig over satellite.

Organisations are using Librestream’s Onsight platform to work remotely while still maintaining the benefits of being at the asset, on the plant floor, in the field and other industrial environments. Workers can collaborate on Onsight with content markup, sharing visual and audio assets, and more. The Onsight remote expert software runs on smartphones, tablets, smart glasses, wearables and computers for a consistent, flexible and secure experience in the field.

Use cases range from remote inspections of critical equipment and diagnostic assessments to telemedicine consults. Since the offer has been made public, more and more use cases have been shared including:

- Remote equipment repair 
- Complex asset troubleshooting with third party vendors 
- Remote witness factory testing to external parties 
- Meeting customer service agreements 
- Training field technicians just in time on assets 
- Inspection of assembly items for quality assurance 
- Field Technician support 
- Asset assembly guidance including aircrafts, and large asset. 

Organisations like Safran helicopters already use Onsight to aid their customers. Volvo deployed Onsight to enhance after-market tech support and allow technicians in different regions to share information in real-time. To learn about more sample customers using Onsight everyday visit the solutions page here

Qualified organisations interested in the business continuity package and who are new to this capability will receive: pre-configured Onsight remote expert software licenses, online training webinars, and materials to get up and running within 24 hours. Since releasing this package, Librestream has seen many organisations in highly affected areas take advantage of this offer. 

To initiate the qualification, organisations must fill out their information online and agree to provide feedback. There is no commitment to purchase of any kind.

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