Hazardex 2017 Awards - 4. Best Customer Service – 4D. SYNATEL Customer Service
20 January 2017
Formed in 1970, SYNATEL designs and manufactures Britain’s widest range of industrial electronic sensing, counting and control equipment, including sensors and equipment for hazardous areas. We are qualified and manufacture products for the following countries: CSA for North America and Canada, ATEX for Europe, IECEx for Australia and Singapore, INMETRO for Brazil and NEPSI for China.
All SYNATEL products are designed to conform to regulatory requirements such as EU Directives where appropriate, and we also continually review certification requirements for new and existing markets.
We pride ourselves on our customer service and recommend items best suited to customer applications over product cost. This has helped many of our customers to purchase required items for their applications (both approved and non-approved), and also to save money where available.
Our sensors are designed with ease of installation as a priority, since not all users may be fully trained electrical engineers. Our main selling products are ATEX approved level control, ATEX approved speed monitors & ATEX/IECEx approved proximity sensors, all of which have recently been re-approved to conform to the latest EN 60079 & IEC 60079 requirements. This means that the sensors are now all ATEX & IECEx approved.