Provalve reappointed as repairer of Fisher products
29 August 2008
Emerson Process Management has reappointed Provalve as an approved repairer of Fisher products for workshop-based repairs. The agreement will see Provalve continue to provide a full range of repair services for a further three years.
Provalve reappointed as repairer of Fisher products
“We are very happy with the standard of work produced by Provalve and had no hesitation in reappointing the company as an approved repairer for the next three years,” said Roger Henbest, Manager for Fisher Repair Associates at Emerson. “We have worked closely with the company for a number of years, their level of service is extremely high and the feedback we have had from our customers that have used their services has been extremely positive."
The approved repairer agreement provides Provalve with original Fisher factory specifications, maintenance instructions and service reference manuals, ensuring that repairs are completed to the highest standards.
“Emerson provides ongoing training and information to ensure we are kept up to date with the latest control valve product developments and we are very experienced with their range of digital valve controllers,” said Paul Hunter, Managing Director, Provalve Ltd. “They also provide 24/7 hotline technical support and specialised maintenance training.”
Provalve celebrated the signing of the approved repairer agreement at the same time as officially opening a brand new extension to their workshop, effectively doubling its size. A number of important customers and users of Fisher products attended the event.
“We have worked with Provalve almost from day one and the level of support they provide is fantastic. We often demand very short turn around times to coincide with maintenance windows, but this never seems to faze them. We know we can trust them with any valve repair job we have and that’s why we continue to use them,” said Gerry Crank, Instrument Electrical Site Services Supervisor, Growhow UK Ltd.
“Any downtime we incur can be very expensive so when we outsource valve repairs we want to be sure they are completed to the highest standards first time round to meeting our deadlines. Provalve has provided great levels of support over a number of years and the work they do is always to the highest standard,” said John Higgott, Maintenance Coordinator, E.ON UK.
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